Business Transformation Services
Remodeling Recovery and Growth

Small, Medium and Enterprise

Reopen and reinvent your buiness post COVID-19

The key to your business continuity and growth will be how quickly you adapt

A New World

438 Million businesses globally face serious disruption. While the long-term outlook of the coronavirus pandemic is still highly uncertain, businesses, individuals and families are nevertheless having to adapt to new, troubling challenges such as demand and supply disruption, social distancing, and serious health implications. Talk to Concert about recovering, reopening, and reinventing your business at speed. 

For over nine years, Concert ICT has been helping businesses transform to become more profitable and more resilient. We provide advisory services and IT solutions that help our clients implement new business models and improve management and operational performance.

We are change specialists.

Our capability in business transformation, solutions design, resourcing, recruitment and project delivery, provides you with a trusted partner with the experience, the people and approach to guide your business through economic recovery and help you adapt.

Our Business Transformation capability leverages custom solutions designed to help your business transform and survive the current economic crisis.

Concert ICT -  COVID-19 Business Recovery Services
Concert ICT -  COVID-19 Business Recovery Services
Reinvent and Grow

What are the new opportunities and threats that must be urgently acted upon? How do we balance the needs of customers, employees, shareholders, and stakeholders?

Most businesses are already looking to new markets, incorporating new services, exploring new delivery methods and are in the first phase of providing a new safe and secure work environment.

Business survival, reinvention, and growth, and operating in the new reality means you need to act with speed and sustainability. Returning your business to a viable footing or laying the foundations for recovery or growth can occur quickly with the right approach and decisive action.

Concert’s SME Business Transformation Team will help you navigate changes to supply chains, delivery paths, operational capability, staffing and workplace environments. We’ll assist you with access to economic relief programs, government services and other useful resources. We’ll refocus your business to effectively transform operationally and digitally.

To reinvent and grow you need to transform.

Areas of risk during and post any crisis:

    • Traditional Marketing and Sales Channels
    • Business operations and supply chain end to end
    • Your financial and operational management capability, cash reserves and resources

Reinvent and Grow

What are the new opportunities and threats that must be urgently acted upon? How do we balance the needs of customers, employees, shareholders, and stakeholders?

Most businesses are already looking to new markets, incorporating new services, exploring new delivery methods and are in the first phase of providing a new safe and secure work environment.

Business survival, reinvention, and growth, and operating in the new reality means you need to act with speed and sustainability. Returning your business to a viable footing or laying the foundations for recovery or growth can occur quickly with the right approach and decisive action.

Concert’s SME Business Transformation Team will help you navigate changes to supply chains, delivery paths, operational capability, staffing and workplace environments. We’ll assist you with access to economic relief programs, government services and other useful resources. We’ll refocus your business to effectively transform operationally and digitally.

To reinvent and grow you need to transform.

Areas of risk during and post any crisis:

    • Traditional Marketing and Sales Channels
    • Business operations and supply chain end to end
    • Your financial and operational management capability, cash reserves and resources
    Concert ICT -  COVID-19 Business Recovery Services

    Critical Business Refocusing

    Concert’s SME Business Transformation Leadership Team

    Concert ICT - John McKay

    John McKay

    • CEO & MD
    • Sales
    • Service Solutions Industry Leader
    • Labour -Talent Resourcing Marketplaces
    • 30 Years Cross Market Global Entrepreneurial and Technology Experience
    Staff - Image

    Riz Ahmad

    • CTO & Head of Solutions
    • Business and Technology Transformation Specialist
    • 20 years of IT Management and Process Automation Experience
    • Strategic Leadership
    • Relationship Building
    Concert ICT - Nailia Khakimova

    Nailia Khakimova

    • Director of Business Operations
    • International Banking and Finance
    • International Law
    • SME Business Transformation
    • Business Turnaround
    • Sales and Operations Remodelling
    • Training
    Concert ICT - Genevieve Page

    Genevieve Page

    • Group Finance Manager
    • Chartered Accountant
    • Procurement, Audit and Operations Specialist
    • Financial Planning
    • Research
    • Retail & Business Development
    Concert ICT - Kingsley Jones

    Dr Kingsley Jones

    • Data Scientist 
    • Mathematician & Physicist
    • Leading Industry Analyst & Researcher
    • Investment and Business Advisor
    • Thematic Industry Analysis Focussing on Change and Disruption in the Global Economy
    Concert ICT - Sohaib Hussnain

    Sohaib Hussnain

    • Head of Resourcing
    • ICT Specialist
    • Project Planning & Implementation
    • Procedure and Policy Control

    SME Advisory

    • Discovery and Analysis
    • New Market Identification
    • Business Remodeling
    Concert ICT SME Advisory

    Service and Solution Design

    • Business Solution Design
    • Business and Operations Re Architecture
    Concert ICT Service and Solution Design

    Economic Relief Programs

    • Government SME Rescue & Incentive Packages
    • Connect to government and private funding, resources & incentives
    Concert ICT Economic Relief Programs

    Delivery and Realisation

    • Establishment of strategic supplier, partnerships and commercial models
    • Development and management of delivery teams and outcomes
    Concert ICT Delivery and Realisation

    SME Advisory

    Discovery and Analysis

    New Market Identification

    Business Remodeling

    Service and Solution Design

    Business Solution Design

    Business and Operations Re Architecture

    Economic Relief Programs

    Government SMB Rescue & Incentive Packages

    Connect to government and private funding, resources & incentives

    Delivery and Realisation

    Establishment of strategic supplier, partnerships and commercial models

    Development and management of delivery teams and outcomes

    SME Advisory

    SME Advisory Services

    Most business owners tend to think that “no new revenue”, “no new customers” or “lack of growth” is the problem they face. And while this is the most immediate concern, these indicators are really consequences of underlying systemic failures. In the post COVID-19 crisis, where whole market sectors have been affected, these failures or vulnerabilities are now major impediments to survival, reinvention and growth.

    During the Advisory phase, we scope the business, identify risk factors that triggered vulnerability and look for cause and effect. In many cases this discovery will reveal key factors that need to be corrected. In other cases, correction will be longer and more substantial, requiring multiple actions and financial measures.

      • Analyse Shock – Protect people, understand the situation, and ensure business continuity
      • Be Prepared – Planning for persistent pandemic or resurgence
      • Create Endurance – Manage people and business activity through the crisis
      • Deliver Recovery – Restart activities, assess the damage and rapidly recover
    Concert ICT - SME Advisory

    Service & Solution Design

    Concert ICT - Service & Solution Design

    Service & Solution Design

    This phase will focus on the areas of vulnerability identified during discovery, as well as risk factors that affect the stability of your business. We will propose solutions designed to reduce risk, streamline operations, and recommend strategies aimed at protecting revenue streams and customers as well as setting up laying the foundations for reinvention and stimulating growth.

    This is presented as a strategic plan.

    Service & Solution Design

    This phase will focus on the areas of vulnerability identified during discovery, as well as risk factors that affect the stability of your business. We will propose solutions designed to reduce risk, streamline operations, and recommend strategies aimed at protecting revenue streams and customers as well as setting up laying the foundations for reinvention and stimulating growth.

    This is presented as a strategic plan.

    Concert ICT - Service & Solution Design

    Economic Relief Programs

    Innovation Grants and Economic Relief Programs

    Our team will advise you of any assistance schemes you may be eligible for and then provide detailed guidance and assistance through the application processes. This will connect the dots across the various Federal and State Agencies connected to the flow of funding through innovation grants as well as through Banking and Financial Industry Partners.

    Encapsulated in this service is detailed monitoring and reporting of results and management of all inquiries.

    Concert ICT - Economic Relief Programs

    Delivery & Realisation

    Concert ICT - Delivery and Realisation

    Realisation

    During this phase, we establish the required strategic supplier, partnerships, and commercial strategies, as well as aligning the appropriate delivery, governance, and compliance models. We will ensure effective outcomes that satisfy customers, employees, shareholders, stakeholders including any external organisation providing economic relief or assistance including innovation grants or government funding.

    Having established ourselves as your trusted advisor, we will continue to support you as you innovate,  grow and prosper.

    Realisation

    During this phase, we establish the required strategic supplier, partnerships, and commercial strategies, as well as aligning the appropriate delivery, governance, and compliance models. We will ensure effective outcomes that satisfy customers, employees, shareholders, stakeholders including any external organisation providing economic relief or assistance including innovation grants or government funding.

    Having established ourselves as your trusted advisor, we will continue to support you as you innovate,  grow and prosper.

    Concert ICT - Delivery and Realisation

    Call now to speak to a consultant +61 2 8935 3889
    or email us at info@concertict.com