Don’t waste time and resources on a complex and time-consuming hiring process. Partner with Concert ICT and leverage our expertise in building high-performing teams.
Empower Your Business with Expert ERP and CRM Consulting Teams
At Concert ICT, we provide top-tier consultants and program teams to deliver world-class ERP and CRM solutions. Our experts bring extensive experience with leading software brands such as Microsoft, SAP, Oracle, and Salesforce, ensuring that your business benefits from the best in technology and industry practices.
Comprehensive ERP Consulting Services
- Expert Consultants: Our consultants are seasoned professionals with deep knowledge of ERP systems from Microsoft Dynamics, SAP, and Oracle. They guide you through every step of the process, from planning to implementation and beyond.
- Tailored Solutions: We customize ERP solutions to meet your unique business needs, enhancing efficiency and productivity across all operations.
- Seamless Integration: Our teams ensure seamless integration of ERP systems with your existing infrastructure, providing a unified platform for all your business processes.
Comprehensive ERP Consulting Services
- Expert Consultants: Our consultants are seasoned professionals with deep knowledge of ERP systems from Microsoft Dynamics, SAP, and Oracle. They guide you through every step of the process, from planning to implementation and beyond.
- Tailored Solutions: We customize ERP solutions to meet your unique business needs, enhancing efficiency and productivity across all operations.
- Seamless Integration: Our teams ensure seamless integration of ERP systems with your existing infrastructure, providing a unified platform for all your business processes.
Advanced CRM Consulting Services
- Industry-Leading Expertise: Our CRM consultants specialize in platforms like Salesforce, Microsoft Dynamics CRM, and Oracle CRM, ensuring that your customer relationship management is handled by the best in the field.
- Customer-Centric Strategies: We develop and implement CRM strategies that enhance customer interactions, drive engagement, and boost loyalty.
- Data-Driven Insights: Leveraging advanced analytics, our consultants help you gain deep insights into customer behaviour and preferences, enabling more informed decision-making.
Benefits Realised – ERP and CRM Consulting Services
- Enhanced Operational Efficiency: Our expert teams streamline your processes, reduce costs, and improve productivity.
- Improved Customer Satisfaction: With tailored CRM solutions, we help you build stronger relationships and deliver exceptional customer experiences.
- Real-Time Data Access: Our consultants ensure you have real-time access to critical business data, facilitating agile and informed decision-making.
- Scalability: We design ERP and CRM systems that scale with your business, ensuring long-term support and growth.
Benefits Realised – ERP and CRM Consulting Services
- Enhanced Operational Efficiency: Our expert teams streamline your processes, reduce costs, and improve productivity.
- Improved Customer Satisfaction: With tailored CRM solutions, we help you build stronger relationships and deliver exceptional customer experiences.
- Real-Time Data Access: Our consultants ensure you have real-time access to critical business data, facilitating agile and informed decision-making.
- Scalability: We design ERP and CRM systems that scale with your business, ensuring long-term support and growth.
Why Choose Concert ICT?
- Proven Track Record: Our teams have successfully delivered ERP and CRM projects across various industries, ensuring high success rates and satisfied clients.
- Vendor Partnerships: We maintain strong partnerships with leading software providers like Microsoft, SAP, Oracle, and Salesforce, giving you access to cutting-edge technology and support.
- Customised Approach: We tailor our services to meet your specific business needs, ensuring that our solutions align perfectly with your strategic goals.
- Comprehensive Support: From initial consultation to post-implementation support, we provide end-to-end services to ensure your success.
Partner with Concert ICT to leverage our expert consultants and program teams for world-class ERP and CRM solutions
ERP & CRM Program Recovery Services
Revitalise Your ERP and CRM Initiatives with Concert ICT’s Program Recovery Services
At Concert ICT, we understand that ERP and CRM projects are critical to your business success, but they can sometimes face challenges that lead to delays, budget overruns, or missed objectives. Our Program Recovery Services are designed to get your projects back on track, ensuring successful outcomes and maximising your return on investment.
Comprehensive Assessment and Diagnosis
- Root Cause Analysis: Our experts conduct a thorough analysis to identify the root causes of project issues, including gaps in project management, technology mismatches, or organizational challenges.
- Risk Assessment: We assess the current risks and potential pitfalls that could further impact your ERP or CRM project.
- Stakeholder Consultation: Engaging with key stakeholders, we gather insights and feedback to understand their concerns and expectations.
Comprehensive Assessment and Diagnosis
- Root Cause Analysis: Our experts conduct a thorough analysis to identify the root causes of project issues, including gaps in project management, technology mismatches, or organizational challenges.
- Risk Assessment: We assess the current risks and potential pitfalls that could further impact your ERP or CRM project.
- Stakeholder Consultation: Engaging with key stakeholders, we gather insights and feedback to understand their concerns and expectations.
Strategic Recovery Planning
- Recovery Roadmap: Based on our assessment, we develop a detailed recovery roadmap outlining clear objectives, milestones, and timelines to guide the project back to success.
- Resource Optimisation: We optimise resource allocation, ensuring that the right skills and expertise are applied where they are needed most.
- Vendor Collaboration: Working closely with leading ERP and CRM vendors such as Microsoft, SAP, Oracle, and Salesforce, we ensure that the technology aspects of your project are aligned and supported.
Expert Program Management
- Experienced Project Managers: Our seasoned project managers bring extensive experience in rescuing troubled projects, applying best practices to steer your ERP or CRM initiative towards successful completion.
- Agile Methodologies: We implement agile methodologies to enhance flexibility, responsiveness, and collaboration throughout the project recovery process.
- Continuous Monitoring: Regular monitoring and reporting ensure that progress is tracked against the recovery plan, with adjustments made as necessary to keep the project on course.
Expert Program Management
- Experienced Project Managers: Our seasoned project managers bring extensive experience in rescuing troubled projects, applying best practices to steer your ERP or CRM initiative towards successful completion.
- Agile Methodologies: We implement agile methodologies to enhance flexibility, responsiveness, and collaboration throughout the project recovery process.
- Continuous Monitoring: Regular monitoring and reporting ensure that progress is tracked against the recovery plan, with adjustments made as necessary to keep the project on course.
Technical and Functional Support
- System Audits: We perform comprehensive system audits to identify and resolve technical issues that may be hindering project progress.
- Process Reengineering: Our experts redesign business processes to align with project goals, ensuring that ERP and CRM systems deliver maximum value.
- Training and Support: We provide targeted training and support to your team, ensuring they are well-equipped to leverage the full capabilities of your ERP and CRM systems.
Benefits Realised – Program Recovery Services
- Project Stabilisation: Rapid stabilization of your ERP or CRM project, minimising further disruptions and delays.
- Enhanced Performance: Improved system performance and functionality, ensuring that your technology investments deliver the desired outcomes.
- Cost Control: Better budget management and cost control, preventing further overruns and ensuring efficient use of resources.
- Increased Stakeholder Confidence: Rebuilding stakeholder confidence through transparent communication and demonstrated progress.
Benefits Realised – Program Recovery Services
- Project Stabilisation: Rapid stabilization of your ERP or CRM project, minimising further disruptions and delays.
- Enhanced Performance: Improved system performance and functionality, ensuring that your technology investments deliver the desired outcomes.
- Cost Control: Better budget management and cost control, preventing further overruns and ensuring efficient use of resources.
- Increased Stakeholder Confidence: Rebuilding stakeholder confidence through transparent communication and demonstrated progress.
Partner with Concert ICT for all the right reasons
We are a trusted partner to many leading companies in Australia, directly and through our global consulting partners, providing industry-specific specialist skills.
Proven Expertise
Our track record in successfully recovering ERP and CRM projects across various industries speaks to our capability and reliability.
Collaborative Approach
We work closely with your internal teams and external vendors to create a cohesive recovery plan that addresses all aspects of the project.
Tailored Solutions
Our recovery plans are customized to meet the unique challenges and requirements of your project, ensuring a personalized approach to problem-solving.
End-to-End Support
From initial assessment to final implementation, we provide comprehensive support to ensure your project’s success.